16.3.17

How much is a happy customer worth?

What is the real value of a great customer experience? And once you know, how do you create one?

Join us to learn how to build and maintain loyal, happy customers – and deliver positive results to your bottom line. We’ll hear from customer experience expert Christine Crandell, who will explain why – and how – brands must focus on building positive customer experiences at every digital touchpoint.

Katy Keim of Lithium will then share the results of a new Harris Poll, that quantifies the value of a positive customer experience. In today’s sharing economy, where customers can instantly amplify their experiences, savvy marketers know how – and where – to connect with and build a loyal customer base.

Register today for “The Value of a Happy Customer: Action steps to a great customer experience” produced by Digital Marketing Depot and sponsored by Lithium.




from MarTech Today | Marketing Technology News & Management Insights http://ift.tt/2mU7Q0J
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